Chapter 25 Recruiting
There were more than 30 girls who wanted to buy beauty services.
Wei Ming was overwhelmed.
He was totally overwhelmed!
Even if he worked overtime until 10 pm, he could only handle 40 customers at most every day.
Moreover, as the number of customers increased, the service quality would inevitably decline, the error rate would increase, and customers would occasionally be dissatisfied.
In this case, even if Wei Ming was careful, he could still make a major mistake, causing disfigurement, damage to health and other bad consequences, thus bringing huge trouble.
Because no woman could accept the reality of her disfigurement.
Wei Ming's store sign was about to be smashed.
In addition, he was using the name of "beauty" to provide "plastic surgery" services, which was not in line with market regulations and could even be said to be illegal.
If the customers were 100% satisfied, they would not be bored enough to report him.
But if a customer was extremely dissatisfied and reported him, the punishment Wei Ming faced would not only be closure and fines, but also possible detention and imprisonment.
The money that Wei Ming made was walking on the edge of the law, dancing on the edge of a knife, and he would fall if he was not careful.
So he has been very careful and did not set the service price at a sky-high price, trying to make every customer very satisfied and feel that it is worth the money.
Therefore, in order to avoid mistakes, Wei Ming must make adjustments again, come up with a new work arrangement, and ensure the quality of work!
He thought about it carefully and planned, and came up with a new solution.
Mainly made three changes.
First, for middle-aged female customers, they mainly provide them with weight loss, face slimming, facial whitening, mole removal, and flesh mole removal services, and no longer provide eye opening and bone cutting services.
This is not discrimination against middle-aged customers, but they are older, there is no need to open the eyes and cut bones, and it is not good for the body.
Secondly, for young female customers, they will no longer provide weight loss services, and all facial beauty services will be provided. The reason is that young women can lose weight through exercise and other methods, and there is no need to use lazy methods to eliminate fat. If they become dependent, they will not be restrained in their diet in the future, and they will come to Wei Ming every three or five days, and he will not be able to cope with it at all.
Of course, another reason is that weight loss services are not profitable, only 500 yuan for every 100 grams of fat.
Finally, the preferential packages were cancelled and replaced with a VIP membership system, where members enjoy the right to priority service.
Wei Ming's working hours every morning are dedicated to VIP service time.
If there are a large number of VIP customers and the morning is not enough, Wei Ming will be busy until 2 pm at most and try to deal with the VIP customers who come.
The afternoon is the service time for ordinary customers.
However, the number of ordinary customers served is only 10 per day, and weight loss services are no longer provided to ordinary customers.
Customers who have previously purchased weight loss packages and facial beauty packages will all be automatically upgraded to VIP customers, called "old VIP members", and the package service content will not change.
Now, if you want to become a member, you must recharge 200,000 at one time to become a "new VIP member".
New members enjoy a 10% discount.
The purpose of launching the membership system is to raise the threshold so that customers with average financial strength will compete for 10 limited places every day, and it is unknown how many days it will take to get the opportunity.
For customers with sufficient financial resources, as long as they recharge 200,000 yuan at one time, they can be arranged quickly, but they are not 100% guaranteed to enjoy the service. If there are many VIP customers, hundreds of members will come every day, and Wei Ming cannot handle so many demands.
However, this problem is easy to solve.
That is to limit the number of VIP members and set an upper limit for the number of members.
If it can only accommodate 100 members, with an average of 20 members coming every day, it is within Wei Ming's tolerance.
When some members achieve their weight loss goals and have a perfect appearance, they can cancel their membership and return the remaining money. The vacancies formed can be filled by absorbing new members.
In this way, the number of members is always kept at around 100, with both inflow and outflow, achieving a dynamic balance.
However, after the introduction of the VIP membership system, Wei Ming could not manage the management of members and the collection of fees alone.
He had to recruit people to be responsible for this management so that Wei Ming could get rid of these chores.
Because he would spend more than an hour every day just collecting money and filling out records, after all, he was the only one in the store.
"Let's hire two people, one is a receptionist, who is responsible for serving tea and water, cleaning, receiving guests, and maintaining order; the other is an accountant, who is responsible for cashiering and managing the VIP membership system."
"As for salary, the receptionist will get 8,000 yuan per month, with bonuses for good work. She must be young and strong, have a loud voice, and be thoughtful and polite. She must not offend customers. Because most of the customers in the store are female, the receptionist is best to be a woman."
"The accountant will have a monthly salary of 10,000 yuan, with bonuses and commissions. Those with relevant work experience are preferred. They must be honest and conscientious, smart and capable, and have certain management skills to manage members in an orderly manner without mistakes."
"In addition, in order to keep secrets, the two people invited may not know each other well, but it is best to be local women between 30 and 40 years old, who have houses, children, and happy and stable families in the local area. They cannot be single working girls from other places."
Based on these assumptions in my mind.
Wei Ming posted two recruitment notices at the door of his store, and also posted signboards at nearby agencies.
Soon after get off work that evening, more than a dozen applicants in their thirties and forties who basically met the requirements stood in front of Wei Ming.
After a series of interviews.
Wei Ming finally hired four people, two receptionists and two accountants.
Because his Qi Beauty Salon was open from 8 a.m. to after 8 p.m., the business hours were more than 12 hours, and few employees were willing to work such long hours, and they couldn't stand it physically.
They were all housewives, with children to take care of and housework to do, and it was impossible for them to work so long in the store.
Wei Ming can only recruit two shifts, divided into morning shift and evening shift. The working hours of the morning shift are from 8 am to 2 pm, and the working hours of the evening shift are from 2 pm to 8 pm (it is possible to work overtime until 9 am or even later, but there is overtime pay), and the shifts are changed once a week, that is, employees who work the morning shift this week will be replaced by the evening shift next week, and those who work the evening shift will be replaced by the morning shift.
Sunday is a fixed rest time, and there will be no overtime.
In terms of treatment, the receptionist gets 8,000 yuan per month, and the accountant gets 10,000 yuan per month... Wei Ming did not reduce the salary. In addition, there are overtime pay, five insurances and one fund, social security payments, etc. He wants to use higher treatment to keep the employees in the store stable and loyal, and ensure that they will not have any thoughts that they should not have.
After the staff are recruited.
Let them go to work and start working the next day.
The effect is extremely significant!
With these employees helping to deal with all kinds of sundries, Wei Ming, who is completely free, has significantly improved his work efficiency. Even if he serves 40 customers a day, Wei Ming can get off work around 8 pm, ensuring the quality of work and giving him more rest time.
The third update is late, please vote for recommendation